Reviews (2,417)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

Edited January 26, 2021

Sumit is the best employee at the company. This app is great. It works. Does what I need it to do. Thanks folks. It is asking me to delete my review but why

aestheticnoir
Canada
July 27, 2021

This app is easy to use and has a free forever plan to get you started. Easy to customize return policy and page. Great customer support!

TYNI2na's Trove
Canada
June 5, 2021

So easy to set up with all the necessary info needed in the app. But if there are any questions support is quick to follow up with help. I also love the added function of branding and making the app look in line with my store. Great stuff.

NEMA Style
United Kingdom
April 17, 2022

I added this app to help me set up a return procedure for my store. I had some questions about the set up process and reached out to support who quickly helped me out! This app is great for automizing your return process and is customizable for your brand. If you need help with creating return labels this App is sure to help you out!

The Anchor Hanger
Canada
January 29, 2025

S-kin Studio Jewelry
Australia
Over 2 years using the app
January 15, 2025

Ourland Outdoor
United States
Over 2 years using the app
December 20, 2024

Dress Code
United States
9 months using the app
February 20, 2025

Yebo
United States
9 days using the app
January 23, 2025

JOYELLE.DE
Estonia
8 days using the app
October 31, 2024

Our State Store
United States
Over 3 years using the app