AfterShip Returns & Exchanges , 2,294 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.
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Pretty basic. Easy to use. No headaches.
Easy to set up. We haven't had any returns through it yet, but it looks like it will work well for that process. Thanks for making it easy to us and set up!
Works well so far, however, platform could be improved by adding a "send test email" functionality or a wysiwyg email builder.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.
Regards,
Nitish
Team Returns Center
Awesome app - this will be great for returns now!!
Great will recommend to a friend
Very nice support and customer service, but a bit complicated some of the setup in the app. But easy to use.
Thank you for your valuable feedback.
We are happy to know that you liked our customer support and found the app easy to use.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Returns Center
It is so much easier with AfterShip I love it
First day, and it seems like a good fit. Easy to set up, impeccable customer service. Some functions that are missing, but totally a good solution.
Thank you for your valuable feedback.
We are pleased to know that you liked our app.
Please let us know if you have any suggestions for us. We are really eager to know how we can provide you the best customer support and have a smoother experience while using the app.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Rupam
Team ReturnsCenter
Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!
Just installed it but it was quick and easy to set up. CS was helpful too! Only 4 stars because I haven't yet had customers use it.
We appreciate the time you took to provide your insightful feedback.
We are happy to hear that you are satisfied with the help the customer service support team has provided. Your suggestions enable us to further improve the user-friendliness and seamlessness of the app experience in accordance with user needs.
Please feel free to contact us via live chat or via email at support@returnscenter.com if you require any help with the app. We will try our best to ensure that your experience with us is worth a 5-star rating.
Regards,
AfterShip Returns