Reviews (2,415)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

December 10, 2024

Moazzam is a great help!

Terra Kaffe
United States
3 months using the app
February 19, 2025

This was great! I tried using Loop and they were missing so many features it was really tough to use. I set this up in a day and is a no brainer. I highly recommend.

WALL BLUSH
United States
7 days using the app
December 5, 2024

Very great customer service! Help me set up my entire aftershock returns - very great help & highly recommend.

Moazzam was my consultant

Kikiva Collection
Australia
About 2 months using the app
November 24, 2024

Aditya was extremely helpful and patient with me and went above and beyond with a Google Meet meeting to assist me in my time of need. I am very appreciative. Thank you Sir!

AuraSource
United States
2 months using the app
November 21, 2024

Me encanta la personalización, el dinamismo y la facilidad de uso, me parece una app increíble para utilizarla dentro de tu tienda, increíble.

HABITANT-E
United States
3 months using the app
October 17, 2024

Moazzam was so helpful with setting up the return and exchane questions that i have. Thank you.

MAE OTTI
United States
Over 4 years using the app
October 17, 2024

There was a small hiccup with AfterShip and their team was able to resolve this issue within minutes!

Rancourt & Co.
United States
Almost 4 years using the app
October 8, 2024

Customer support was very helpful in resolving my issue. Overall the product has performed very well.

American Blossom Linens
United States
Over 6 years using the app
October 17, 2024

Fast customer service provided by Karan. Thanks so much Great app with professional interface

SEQUIN FANS
United States
Over 1 year using the app
October 11, 2024

Had an issue and Aditya Pundir was super helpful and got me all set within minutes. Thanks!

Canter Culture Riding Apparel
United States
About 2 years using the app