Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

October 19, 2021

Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it. Superb. Fun to use app, love it.

XENOEOVO
United States
15 days using the app
AfterShip & Automizely replied October 19, 2021

Thank you for your valuable feedback. We are happy to know that you liked our app.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Returns Center

September 17, 2020

Nice App, unfortunately, automatic return labels aren't possible in EU... Big bummer for us. Hopefully, you guys get on it soon.

Lobster US
Netherlands
15 days using the app
Edited September 28, 2021

The support has been great! But I want to change the spelling from Center to Centre on the portal which can't be done. We are in Australia and we use spelling centre so it would be great if that could be changed. I would also like to see refund button more visible as I resolved an order before refunding and was not able to go back and edit it. It would also be great to see the initiated return in shopify timeline Thanks for your help Ankush! You were very helpful :)

natopia
Australia
14 days using the app
AfterShip & Automizely replied September 20, 2021

Thanks for your valuable feedback/recommendation. We've registered your request in our feature sheet so that we will work on that for you.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team Returns Center

October 13, 2020

I just started to use the APP and so far pretty straightforward. Support team is very helpful. Recommend.

Koko Capri
United States
13 days using the app
AfterShip & Automizely replied October 13, 2020

Thank you for sharing your valuable feedback. Do let us know if you have any suggestions for us.

You can always use the chat option on your Returns center account if you need any assistance.
We are available 24X7.

Kind regards,
Mudit

Edited August 17, 2021

Great customer service. They helped me quickly and efficiently and resolved my issue. Good shipping rates.

Boston Traders
United States
13 days using the app
January 12, 2018

Aftership is a great tool to use for returns. It is hands off and you hardly have to do any work. With the couple of customers that needed to make returns they were able to follow the simple process of Aftership!

Og Accessories
United States
11 days using the app
December 26, 2019

I loved very good application very interesting functions with this application I will learn more every day I recommend many users to download the application.

treasures shopping
Peru
11 days using the app
Edited March 20, 2020

i like this app , the aftership app is very help me in my work .
the aftership help me to contact with my customer

Karizma store
Saudi Arabia
9 days using the app
June 23, 2020

App is fairly easy to setup. It was a little quirky when adding photos or if you choose to use different photos for your portal. But its not a show stopper

Shop 112
United States
9 days using the app
December 5, 2017

Has helped me streamline shipping in my store https://jahst.me jahst.Me Shop a unique internet shop featuring social justice apparel, cool accessories, hats, and more.

Jahstme Tees
United States
7 days using the app