Reviews (2,330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.
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Solid app and extremely easy to use. Once the shipping labels are generated automatically from the customer end this will easily be a 5 star knockout. Can't wait.
So far so good. A little confusing to configure, but support is great! They respond to chat inquiries within minutes, and are actually helpful!
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
Happy with the app. Some aspects of it are not the most intuitive but customer service is very responsive so easy enough to get it worked out. Would recommend.
Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
I really like this app it helps my customers by a lot
Wonderful tool to work with, very easy to install and navigate.
Am still working on customizing it and it has not given me any issues so far. And again it is very easy to customize it.
Highly recommended!
This app is *super* easy to set up, is designed nicely and seems seamless. The thing that would make it 5 stars is if it included the option for exchanges as well as returns, including an exchange form where customers can write why they are returning or exchanging something. I actually don't know if I'll continue to use this if I cant figure out a way to make it a "Returns/Exchanges" center.
estoy en fase de prueba y todo bien, tendré que ver que ocurre después de los 7 días y si no surgen sorpresas
Gracias por tus comentarios.
Me alegra saber que está explorando nuestra aplicación y estoy seguro de que la encontrará útil. Es nuestro esfuerzo constante el deleitar a nuestros usuarios. En caso de que necesite ayuda mientras usa la aplicación, no dude en contactarnos.
Estamos disponibles las 24 horas del día, los 7 días de la semana. Siempre puede contactarnos a través de la opción de chat en vivo disponible en su cuenta o enviarnos un correo electrónico a support@returnscenter.com
Haremos todo lo posible para asegurarnos de que su experiencia con nosotros valga una calificación de 5 estrellas.
Saludos,
Neelima Aggarwal
Centro de devoluciones
I think this is an interesting enough system. I need more practice to use this program. in the third tab where it is indicated (return by yourself) I had problems with confirmation
It work very well for my needs, easy to setup. Makes it very easy for the customers to return there products.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team
The app is working out good so far and the support is great. However, if they would allow more style customization, that would be great.
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support and the app is working as per your expectations.
I can see that you would like to have more customization options in the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Returns Center