Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited March 20, 2020

i like this app , the aftership app is very help me in my work .
the aftership help me to contact with my customer

Karizma store
Saudi Arabia
9 days using the app
June 23, 2020

App is fairly easy to setup. It was a little quirky when adding photos or if you choose to use different photos for your portal. But its not a show stopper

Shop 112
United States
9 days using the app
December 17, 2017

GOODLOOKING FORWARD TO USE THE RETURN CENETER

Billys2017
India
16 days using the app
October 5, 2017

I love this App, It my works easy. Thanks for this. xtimelesstore.com

Xtimelessstore
Nigeria
15 days using the app
June 22, 2022

So far so good. A little confusing to configure, but support is great! They respond to chat inquiries within minutes, and are actually helpful!

Modkat CA
United States
7 days using the app
AfterShip replied June 22, 2022

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

May 3, 2023

Happy with the app. Some aspects of it are not the most intuitive but customer service is very responsive so easy enough to get it worked out. Would recommend.

Altangle Cycling
United States
6 days using the app
AfterShip replied May 3, 2023

Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

January 12, 2018

Aftership is a great tool to use for returns. It is hands off and you hardly have to do any work. With the couple of customers that needed to make returns they were able to follow the simple process of Aftership!

Og Accessories
United States
11 days using the app
August 12, 2021

estoy en fase de prueba y todo bien, tendré que ver que ocurre después de los 7 días y si no surgen sorpresas

Pantai Shop
Spain
4 days using the app
AfterShip replied August 12, 2021

Gracias por tus comentarios.

Me alegra saber que está explorando nuestra aplicación y estoy seguro de que la encontrará útil. Es nuestro esfuerzo constante el deleitar a nuestros usuarios. En caso de que necesite ayuda mientras usa la aplicación, no dude en contactarnos.

Estamos disponibles las 24 horas del día, los 7 días de la semana. Siempre puede contactarnos a través de la opción de chat en vivo disponible en su cuenta o enviarnos un correo electrónico a support@returnscenter.com

Haremos todo lo posible para asegurarnos de que su experiencia con nosotros valga una calificación de 5 estrellas.

Saludos,
Neelima Aggarwal
Centro de devoluciones

December 5, 2017

Has helped me streamline shipping in my store https://jahst.me jahst.Me Shop a unique internet shop featuring social justice apparel, cool accessories, hats, and more.

Jahstme Tees
United States
7 days using the app
March 17, 2017

Solid app and extremely easy to use. Once the shipping labels are generated automatically from the customer end this will easily be a 5 star knockout. Can't wait.

Freedomravewear
United States
7 days using the app