Reviews (2,371)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining order tracking and enhancing customer satisfaction. It is praised for its affordability, robust features such as easy customization, seamless Shopify integration, and a comprehensive free plan ideal for businesses with fewer returns. The customer support is particularly commended for its efficiency and availability through multiple channels, including phone, chat, and Google Meet. Merchants appreciate its effective management of the returns process, noting it significantly improves customer service and helps retain customers through positive return experiences.

May 22, 2020

There is some room for improvement, but overall an amazing asset for our shop!

(if exchanging an item, for example, I would love for my current inventory to show up for the customer to pick from)

CC Company
United States
About 3 hours using the app
September 9, 2021

Great so far. Migrated from Bold Returns manager. This was a good alternative. Definitely will be trying this out for a while.

Wrist & Style
United States
12 minutes using the app
May 16, 2017

Super excited for the feature offered and best part it's free and was very easy to setup custom domain with cname!

Highly Recomended and this will be a great addition to my store :)

Best wishes,

DAVIT GRIGORYAN

Founder, BAYSUPERSTORE

p: 9044035449

a: PO Box 350542, Jacksonville, Florida 32235

s: baysuperstore.com

e: baysuperstore@gmail.com

Fashiongallerystore
United States
12 minutes using the app
April 29, 2021

I love the premise of the app, having a little bit of difficulty figuring it out but the support system is super quick!

Boho Brooklyn Jewelry
United States
About 3 hours using the app
AfterShip replied April 29, 2021

Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Returns Center Team

Edited May 22, 2020

it seems pretty straight forward. just downloaded and im looking forward to putting the app to use.

SybG by Sybille Guichard
United States
About 3 hours using the app
January 18, 2022

Seamless and easy return management for our store. A must have for any store owner. Would recommend for anyone tired or the hassle of setting up returns.

WonderfulSubs
United States
11 minutes using the app
October 5, 2021

Great app, fast customer service. Literally helped me fix our only problem in under 5 minutes. Definitely recommend.

North Coast Golf Co.
United States
11 minutes using the app
October 9, 2017

Good app. I Would probably recommend to friends at work. This app is what ive been looking for and it delivers on every thing. Real simple to use and i see my self using it over again.

Cats And Dogs R Us
United States
10 minutes using the app
August 6, 2017

Store owners want to make creating a store as easy as possible and any automation tools are welcome. You also need to look professional and you also need to minimise the amount of effort it takes to run a store. Returns Center accomplishes all of those requirements. It's very easy to set up and, unbelievably, it's free.

Outdoorsskill
United States
10 minutes using the app
April 21, 2021

The app works very well and easy to use. Customer service is great and resolved my issue with setting things up

Yarmo Group
United Kingdom
About 3 hours using the app
AfterShip replied April 21, 2021

Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Returns Center Team