Reviews (2,324)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.
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This is a great app. It helps make our returns easy for not only us but also for our customers as well!
Thank you for your valuable feedback. We are happy to know that you liked our app.
We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Returns Center
Portal de devoluciones de autoservicio de marca
Aumente la lealtad de sus clientes con una experiencia de devolución amigabl
Really simple to set up and fast responses on support. Setting up across 3 channels our site took less than an hour.
Downloaded, wanted to setup a custom domain and support had no clue what to do, not keen to use a company with support that is unknowledgeable if I'm trusting them to take on an important task.
First, please accept my apology for the experience you had.
It is unfortunate to know that you didn't have the best experience using our app and wished for the features to be more flexible. However, this is not the experience we want to provide to our users.
We work really hard to make our app user friendly and provide a great support experience. One of our support advisors will contact you via email in order to understand your concern. Kindly reply to the email and we will surely get all your issues resolved and make you a happy customer!
I regret the inconvenience caused to you.
Regards,
Nitish Yadav
Team Returns Center
Great application. Works well. The auto sync is every 3 hours.
After 1 year using the app, found out there was a bug and it didnt work.
Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation.
Stay away! poor service poor support.
Hi,
Apologies for the inconvenience caused.
As you are connected with us on the email for your issues.
We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at support@returnscenter.com. We are available 24 X 7.
Regards,
Brishketu
Very good application.Has taken my store to the next level.Makes it way easier for the customers to track the shipment.great Job!
very nice app perfect for my visitors! very helpful it save my life from big problem. Recommend to use!!
Was worried about how I could handle returns but this seems to help out
why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com
Hi,
Thanks for your valuable feedback.
We have sent you a separate email with steps to resolve your issue.
Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.
Kind regards,
AfterShip Returns Team