Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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So far so good. A little confusing to configure, but support is great! They respond to chat inquiries within minutes, and are actually helpful!
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
We will definitely work on your feedback, We will do our best ...
Happy with the app. Some aspects of it are not the most intuitive but customer service is very responsive so easy enough to get it worked out. Would recommend.
Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.
We will ...
Wonderful tool to work with, very easy to install and navigate.
Am still working on customizing it and it has not given me any issues so far. And again it is very easy to customize it.
Highly recommended!
This app is *super* easy to set up, is designed nicely and seems seamless. The thing that would make it 5 stars is if it included the option for exchanges as well as returns, including an exchange form where customers can write why they are returning or exchanging something. I actually don't know if I'll continue to use this if I cant figure out a way to make it a "Returns/Exchanges" center.
estoy en fase de prueba y todo bien, tendré que ver que ocurre después de los 7 días y si no surgen sorpresas
Gracias por tus comentarios.
Me alegra saber que está explorando nuestra aplicación y estoy seguro de que la encontrará útil. Es nuestro esfuerzo constante el deleitar a ...
I think this is an interesting enough system. I need more practice to use this program. in the third tab where it is indicated (return by yourself) I had problems with confirmation
It work very well for my needs, easy to setup. Makes it very easy for the customers to return there products.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. ...
Still setting up but good so far.......................................................................
I apologies for the inconvenience.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Returns ...
The app has a very easy setup, I had issues with the logo sizing but otherwise, everything was great.
App was easy to use but would be better if I could add the find order section to my own web page like the tracking button.