Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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seems easy to use and excellent customer support!!
Thank you for your valuable feedback.
We're delighted to hear that you had a good experience with our app and customer support.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
A bit difficult to learn at first, however it is the best option for automated returns in the US in my opinion.
Customer support was very patient and understanding with complex queries. Have not tested it on the website, however, will provide updates once I see success with returns.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
This app has simplified my return process. It's highly customizable and I am currently using it for free.
Good app but some functionality is frozen until a review has been left... Other then that it is alright....
Very very thorough returns app, so it definitely takes time to get set up. Some of it wasn't fully self-explanatory so I utilized the chat feature which was clutch since someone got onto a screen sharing google meeting with me instantly to answer all ny open questions.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
so far so good. easy to set up. great document. I wish I don't have to be forced to review when I choose free plan and haven't got time to test it out yet!
There is some room for improvement, but overall an amazing asset for our shop!
(if exchanging an item, for example, I would love for my current inventory to show up for the customer to pick from)
I love the premise of the app, having a little bit of difficulty figuring it out but the support system is super quick!
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Returns Center Team
it seems pretty straight forward. just downloaded and im looking forward to putting the app to use.