AfterShip Returns & Exchanges , 2,294 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable return options, including refunds, store credit, and exchanges. It integrates well with Shopify, simplifying return tracking. Suitable for all business sizes, it offers a free plan with essential features. Merchants commend the efficient and helpful customer service. The app is user-friendly, offers a free trial, and has no hidden fees. It's noted for its continuous improvements based on merchant feedback.
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Customer support was very patient and understanding with complex queries. Have not tested it on the website, however, will provide updates once I see success with returns.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
This app has simplified my return process. It's highly customizable and I am currently using it for free.
Good app but some functionality is frozen until a review has been left... Other then that it is alright....
so far so good. easy to set up. great document. I wish I don't have to be forced to review when I choose free plan and haven't got time to test it out yet!
There is some room for improvement, but overall an amazing asset for our shop!
(if exchanging an item, for example, I would love for my current inventory to show up for the customer to pick from)
I love the premise of the app, having a little bit of difficulty figuring it out but the support system is super quick!
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Returns Center Team
it seems pretty straight forward. just downloaded and im looking forward to putting the app to use.
The app works very well and easy to use. Customer service is great and resolved my issue with setting things up
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Returns Center Team
It looks simple, easy set up and friendly experience for customers, I'll try the 14-days free trial and see how it works.
Just signed up to what seems like a very useful app. Will use and update. Chat Customer service was very helpful during enrollment.
Hello,
Thank you for your feedback and we always work diligently to make the user experience better.
Please do let us know if you need any further help.
Regards,
Mukul Saxena