Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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This app has made the returns process SO much easier. What appealed to me is the easy setup process.
Hi there,
Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please ...
Looks good. I am a new user. I am still trying to figure out how it works. Some options like customize the returns are useful.
L'application est parfaite, il manque toutefois la gestion des complète des traductions et plus de choix d'intégration de transporteurs pour la génération d'étiquettes
Thanks for your kind words and suggestions.
We have forwarded your suggestion to the concerned team and very soon you will notice enhanced features.
If you need any help with ...
The app is good it's efficient and saves time because it provides a ton of services so I don't have to use a lot of apps. The service is good. I just think it's faster during the day. I always do work late at night and early morning so it's a bit slow but not horrible.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. ...
Customer support was very patient and understanding with complex queries. Have not tested it on the website, however, will provide updates once I see success with returns.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are open to suggestions if you have any. It is always nice to ...
This app has simplified my return process. It's highly customizable and I am currently using it for free.
Good app but some functionality is frozen until a review has been left... Other then that it is alright....
Very very thorough returns app, so it definitely takes time to get set up. Some of it wasn't fully self-explanatory so I utilized the chat feature which was clutch since someone got onto a screen sharing google meeting with me instantly to answer all ny open questions.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand ...
so far so good. easy to set up. great document. I wish I don't have to be forced to review when I choose free plan and haven't got time to test it out yet!
There is some room for improvement, but overall an amazing asset for our shop!
(if exchanging an item, for example, I would love for my current inventory to show up for the customer to pick from)