AfterShip Returns & Exchanges , 2,289 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.
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I strongly recommend adding return reason option for each return item rather then only allowing customer to select a reason for all - which may not apply to every returning item
Thank you for your valuable feedback.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via email at support@returnscenter.com
Regards,
Neelima Aggarwal
Team Returns Center
I still have to start to use the app, but at the moment I can say amazing assistance from the operators. About the app, it looks very complete with good possibility of customization.
Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.
I can see that you are also happy with the customization options available in the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Returns Center
Super helpful support! She not only did what I had asked her to do but she went beyond and fixed other elements as well.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
Customer support is very quick to answer any questions you have! Sanjeet was very helpful with answering all the questions I had before opening up my store!
Thank you for your valuable feedback. We are happy to know that you liked our app and our customer service was up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Shahvaz
Team Returns Center
The Customer Service is good. But the integration is not that user friendly. I wish this can be incorporated into the account page.
Thank you for your valuable feedback.
One of our support team members will get in touch with you over the email to get the Returns Center incorporated with the user's account.
Also, we are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Shahvaz
Team Returns Center
Maozzam was really helpful in resolving the questions that I had around set up. The portal has all the functionality that I need and has worked really well for me so far
Thank you for your valuable feedback and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
I have not yet used the app, but the customer service is quick and efficient! Thank you for your help Nitish.
Thanks for your valuable feedback about the customer service. We are pleased to know that Nitish was able to assist you.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
Once you start using the app, then you can come up with feedback or suggestions about the app. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam Sarma Tamuli
Team Returns Center
I just installed, and I think it neatly matches my store. Easy installation process and setup. I hope this will make returns easier for my store.
Just installed.
Seems to meet all the needs thus far.
Easy to deploy and easy to use.
Look forward to some of the advanced features.
Thank you for your valuable feedback.
We are pleased to know that our app is able to meet your expectations, moreover, you liked our app and found it useful.
We are open to any suggestions, if you have any suggestions regarding Advance features then kindly let us know. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
We will try our best to ensure that you always have the best experience with us.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Team Returns Center
This app is very organized, and we would've loved to use it, but it does not generate return shipping labels.