Reviews (2,416)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

September 25, 2020

I just installed, and I think it neatly matches my store. Easy installation process and setup. I hope this will make returns easier for my store.

Crown Jewels
Canada
39 minutes using the app
August 12, 2021

Just installed.
Seems to meet all the needs thus far.
Easy to deploy and easy to use.
Look forward to some of the advanced features.

The Balanced Bra Company
United States
22 minutes using the app
AfterShip replied August 12, 2021

Thank you for your valuable feedback.

We are pleased to know that our app is able to meet your expectations, moreover, you liked our app and found it useful.

We are open to ...

February 8, 2018

This app is very organized, and we would've loved to use it, but it does not generate return shipping labels.

Moonglow Jewelry
United States
14 minutes using the app
April 18, 2020

The setting is pretty simple. I just started using it. I'll test it more and I'll update the review.

Baizenville
Canada
14 minutes using the app
March 7, 2018

Seriously impressed. Great App. Thanks AfterShip. I look forward to happy clients on my storefront.

Cavorte
Australia
14 minutes using the app
October 26, 2021

This is a great app. It helps make our returns easy for not only us but also for our customers as well!

Jollity & Co Party Boutique
United States
7 minutes using the app
AfterShip replied October 26, 2021

Thank you for your valuable feedback. We are happy to know that you liked our app.

We are open to suggestions. It is always nice to understand the requirement of our users so ...

Edited April 27, 2020

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Aumente la lealtad de sus clientes con una experiencia de devolución amigabl

www-pope-com.myshopify.com
United States
4 minutes using the app
March 16, 2021

why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com

HQ Test Store
United States
AfterShip replied March 17, 2021

Hi,

Thanks for your valuable feedback.

We have sent you a separate email with steps to resolve your issue.

Do let us know if you have more suggestions you can always reach ...

June 28, 2024

Kempton & Co.
United States
24 days using the app
AfterShip replied June 29, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It ...

October 30, 2023

Maison d'Orient
United States
Over 3 years using the app
AfterShip replied October 31, 2023

Thanks for your valuable feedback. We are happy to know that you are pleased with our services.

We are open to suggestions if you have any. It is always nice to understand ...