Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the return process, noting its seamless Shopify integration and robust features, including automation on the free plan. They appreciate the easy setup, customization options, and responsive customer support, which enhances order tracking and return management, ultimately improving customer satisfaction.

February 8, 2018

This app is very organized, and we would've loved to use it, but it does not generate return shipping labels.

Moonglow Jewelry
United States
14 minutes using the app
April 18, 2020

The setting is pretty simple. I just started using it. I'll test it more and I'll update the review.

Baizenville
Canada
14 minutes using the app
March 7, 2018

Seriously impressed. Great App. Thanks AfterShip. I look forward to happy clients on my storefront.

Cavorte
Australia
14 minutes using the app
October 26, 2021

This is a great app. It helps make our returns easy for not only us but also for our customers as well!

Jollity & Co Party Boutique
United States
7 minutes using the app
AfterShip replied October 26, 2021

Thank you for your valuable feedback. We are happy to know that you liked our app.

We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Returns Center

Edited April 27, 2020

Portal de devoluciones de autoservicio de marca
Aumente la lealtad de sus clientes con una experiencia de devolución amigabl

www-pope-com.myshopify.com
United States
4 minutes using the app
March 16, 2021

why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com

HQ Test Store
United States
AfterShip replied March 17, 2021

Hi,

Thanks for your valuable feedback.

We have sent you a separate email with steps to resolve your issue.

Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
AfterShip Returns Team

June 28, 2024

Kempton & Co.
United States
24 days using the app
AfterShip replied June 29, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 24, 2024

Freyaa
India
About 3 hours using the app
AfterShip replied June 25, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 30, 2023

Maison d'Orient
United States
Over 3 years using the app
AfterShip replied October 31, 2023

Thanks for your valuable feedback. We are happy to know that you are pleased with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 18, 2023

Little Corner
United States
3 months using the app
AfterShip replied October 19, 2023

Thanks for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip