Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the return process, noting its seamless Shopify integration and robust features, including automation on the free plan. They appreciate the easy setup, customization options, and responsive customer support, which enhances order tracking and return management, ultimately improving customer satisfaction.

August 12, 2024

You ask, they deliver! Quick response time and efficiency. Thanks guys!

The Hairslangaz Extensions
United States
Over 2 years using the app
September 10, 2024

Great app for returns and great service from Aseem. Highly recommend.

Vintage Wholesale Supply
United Kingdom
3 months using the app
October 9, 2024

very helpful

Julian & Mark
Canada
Over 2 years using the app
August 14, 2024

This was helpful. thank you.

StreetsAheadInc
United States
About 3 years using the app
October 17, 2024

Moazzam was very helpful. Thank you

Match Kicks
United States
15 days using the app
September 4, 2024

Great service, easy set up, very clear.

DEV STORE
United Kingdom
6 days using the app
June 3, 2024

I reached out and was able to speak with Aditya right away! There were no delays in getting support on the phone which is always wonderful to be able to speak with a live agent. Aditya was kind enough to take me through the steps to assist me and even provided me with additional links that can help mitigate us having to reach out in the future. Very thorough and kind in demeanor. Definitely appreciated and 5 STARS to their support service! :)

LITTLE BLACK TUX
United States
Over 4 years using the app
July 13, 2024

Connected with video chat to ensure the problem was completely understood. Helpful and kind.

Specialty Marine
United States
About 2 years using the app
September 11, 2024

AfterShip has been great to work with so far. I am so happy I was able to get technical support via chat and then via Google meet. Rajat was amazing. He is very smart and knows his product well. He walked me through the steps during set up that were a little confusing to me. I am so happy I had Rajat as my technical support and help.

Prana-Pets.com
United States
43 minutes using the app
July 1, 2024

Great support, Neha resolved my main issue very quickly and efficinetly.

Cycle Peak
Canada
Over 3 years using the app