Reviews (2,415)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

October 9, 2024

very helpful

Julian & Mark
Canada
Over 2 years using the app
November 24, 2024

Very help full

Zir|زر
Kuwait
2 days using the app
October 2, 2024

Really am loving this app and the customer service Moazzam Ali is very helpful!

Shrimp and Grits Kids
United States
Over 2 years using the app
October 9, 2024

Very good customer service and they were really helpful and fast. Aditya helped me a lot to set things up!

Urban Caravan
Netherlands
4 months using the app
September 27, 2024

Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.

Bailey's CBD
United States
Almost 2 years using the app
October 10, 2024

estoy en el periodo de prueba gratuita pero de momento todo funciona muy bien, gracias por el servicio

ParafarmaBaby
Spain
3 months using the app
September 24, 2024

Aditya was very helpful & patient when I needed assistance with an issue I was experiencing in the returns center. Very informative!

Wukogals
United States
Over 2 years using the app
September 21, 2024

Good app, easy to install and great efficient customer service.

Hannah and Henry
Australia
Over 3 years using the app
September 17, 2024

Moazzam has been very helpful and detailed on the situation that i am facing.

ALPAKA
United States
Almost 6 years using the app
September 17, 2024

Very helpful contact service

VUDU Performance
United Kingdom
About 4 years using the app