Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

February 15, 2022

The app looks great, with lots of great functionality including the ability for green returns, which is a massive USP. Love it

WAAAY ENGLAND
United Kingdom
Over 2 years using the app
June 4, 2021

Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app

Daikiri
Chile
Over 2 years using the app
May 5, 2023

Great help from Aditi today, she was really helpful with my query. Team is always there to help us with any issues. Thank you

ALDO Shoes UK
United Kingdom
Over 2 years using the app
February 10, 2023

Most attentive customer support. Walked me thru my issue giving me plenty of time to understand and troubleshoot the issue. Resolved 100% of my inquiry.

DynamoMe
United States
Over 2 years using the app
February 21, 2021

Just installed so will have to see if this works for me in the long run. I love how it looks on the brand page.

Sitara Collections
United States
Over 2 years using the app
September 16, 2021

Great App makes the process of returns very smooth for my customers. Support is always awesome to work with.

Price Connection
United States
Over 2 years using the app
September 29, 2021

Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.

MAPerformance
United States
Over 2 years using the app
June 20, 2021

We used this app to see if it could help simplify our returns management.
The only regret we have, is we didn't download it sooner! Literally saves 100's of hours each month, pre-paid returns labels sent directly to the custom make this app an absolute must!

M&B.
Australia
Over 2 years using the app
August 18, 2022

This app is very useful and the service is great and super fast. Aditi was very nice and competent to help me out in no time. Highly recommend. Thank you !

Atelier Côtier
Canada
Over 2 years using the app
December 11, 2021

when having issues they were willing to get on screen share meeting in order to walk me through each step and answer any questions i had

The Be Brand
United States
Over 2 years using the app