Reviews (2,415)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

September 24, 2024

Aftership helped me setup my carrier and Moazzam's customer service was great.

Snēk Cycling
United States
Over 1 year using the app
October 17, 2024

Moazzam was very helpful. Thank you

Match Kicks
United States
15 days using the app
September 4, 2024

Fast customer support. Great app!

ZITOCASES®
Germany
Over 4 years using the app
October 24, 2024

great service and support

BlackJack Horse Saddles
United States
About 21 hours using the app
Edited October 14, 2024

thank you

Belinom
Latvia
4 days using the app
September 24, 2024

AfterShip Customer service was great helping me set up a complex shipping rule. Aditya was excellent and resolved the issue straight away via screen share.

Really helpful and great customer service :)

AXELEGRO
United Kingdom
About 1 month using the app
October 11, 2024

Very good

Yodeyma Estados Unidos
United States
1 day using the app
September 1, 2024

Wonderful service!

Royal Highnies
United States
About 1 year using the app
Edited January 9, 2025

Ongoing support is excellent, and Moazzam is very patient. I definitely recommend this app to other businesses.

Maramalive™
New Zealand
4 months using the app
September 30, 2024

Moazzam was very helpful with setup, great software even better service! Thank you!

Faris
United Kingdom
5 days using the app