Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

RuffledThread
United States
About 2 years using the app
April 9, 2024

Neha was a great help! Customer service is top notch.

Good Good Golf
United States
About 1 year using the app
April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

SENIQ
United States
18 days using the app
March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

The Hearts Corner , LLC
United States
2 months using the app
January 29, 2024

The chat line is very helpful, quick and attentive.

kim crocker designs
United States
Over 3 years using the app
March 2, 2024

Awesome app!! The integration with shopify platform went smooth, without any problems.

The app provide a lot of features for free. Definitely recommended.

And the support it's great! Nalinee the best!!

Solare Casa Shop
Italy
1 day using the app
April 24, 2024

Harvinder was such a great help with resolving my issue. We hoped on a meet up chat and he helped me get my store connected. Chat support is quick and always really helpful!

Shop Friday Feelin
United States
1 day using the app
January 17, 2024

Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!

PRISM Lifestyle Co.
Canada
7 days using the app
April 9, 2024

Harvinder is very helpful every time I need an answer to any query.

Carrot & Stick
Australia
14 days using the app
February 10, 2024

Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested.

Hill College
Australia
8 days using the app