Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 31, 2021

Nitish from customer support was help me a lot for understanding how the app works. Very supportive and well made app. I like it. Thank you!

Weekly Manner
United States
Over 2 years using the app
August 8, 2017

AfterShip is a great service for any ecommerce store to be confident in knowing that our customers will have a reliable way of tracking where their order currently is at in the return process if needed. AfterShip seems to make this very easy.

Christopher Stephens Pro
United States
Over 2 years using the app
January 6, 2022

Perfect solution for a growing business. Is still evolving and support is always quick. Can't wait to see the next updates.

FLANEUR HOMME
Netherlands
Over 2 years using the app
November 21, 2023

The instructions over Google Meet was very clear and helpful. Thank you Aditi

San Lueur
Australia
28 days using the app
May 20, 2021

I was having a technical issue and I received help right away. Very efficient and was able to help me quickly and effectively. Thank you so much for all your help.

Noel and Company
United States
Over 2 years using the app
August 15, 2022

very good app and useful app and the support team is amazing . easily integrated with shipsy app app

ZAY Saudi Arabia
Saudi Arabia
Over 2 years using the app
June 15, 2021

Great functionalities out of the box, one of the basic apps for startup stores that you should add. It so easy to use it and start configuring.

Central de Bonsái
Mexico
Over 2 years using the app
November 10, 2021

Easy, loads of options, greatly reduces customer service interactions by allowing the customer to get all the info and service they need, as desired.

Lake Effect Co
United States
Over 2 years using the app
Edited December 25, 2022

make return so easy for me and my clients! they a great team of support that can help you resolve any issue! highly recommended for any shop - Thank you Mouazzam for all your help.

Children Maison
United States
Over 2 years using the app
March 22, 2021

great app and easy to set up. makes returns 1000% easier! highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Free Spirit Outlet Inc.
United States
Over 2 years using the app