Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
Refine
-
By rating
Nalinee was very helpful in assisting with my Returns Center inquiry. I was having issues with one of the return options and he help me break it down and provided screenshots and instructions on the options I had to fix the problem
Is great app, works good and i like it! Very nice. Would recommend this to everyone who have a shopify store.
Excellent customer support and easy to use app.
Priyanka helped me navigate backend in a way that made sense and resolved any issues I was having quickly. Thanks!
This app is easy to use and makes it easier for customers to request returns! The design of the app, both front end and back end, is nice looking and their features and pricing are competitive. I would highly recommend. Makes our small brand look professional and approachable. Their customer support is also great!
It’s so good!!!! It’s helping me a lot. it’s too easy to work with!!!!
My experience with Deep was exceptional. He provided quick answers and was able to double check that all my changes were saved and confirmed with me that my issue was resolved in a very fast matter
This is my favorite app to use for Returns. It's easy, quick, simple, and makes my website appear very professional. i highly recommend.
excellent
Great app, use it daily for exchanges and returns. Would like a few additions to make it easier to view which items are coming back for return to notify my customers more easily.
I was having an issue with the app and contacted support.
Aditya, the rep, got on it right away looking into the problem. He was relentless at getting to the bottom of this.
In a matter of an hour, he contacted me and gave me the good news!
I was happy to see the issue gone and the app working properly.
Kudos to Aditya.