Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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So far using it, it has been working great and has realy great features. Riyaz from support did a a great job getting back tome and doing what I needed
Really easy to set up. Returns are tough enough in a business, but with AfterShip Returns Centre I feel confident that my valued customers will have a quick and easy way to set up a return. It's very easy to customize the page to what you need, and the support centre is really great. Overall I would highly recommend this app to any business, small or large, looking for a quick and easy solution to returns.
I used the live chat to have my custom domain set up. Samad walked me through the process. He verified and completed the setup accurately. Overall my experience was good.
Good. Work perfectly and not expensive. Easy set up. Customer service very helpful. Nothing to add. Recommended.
App we started using not that long ago, and we are pretty satisfied for now with the automation of emails and really good and quick chat support!
We did not have a chance to use this app yet. The app appears to be easy to set up. The app has an area to track set up which is easy to follow. No concerns so far.
Nalinee was super helpful and efficient and all issues were fully resolved and clearly explained. Thank you Nalinee!
Love this app. A must for anyone selling online. It has made our life easier for any after sales returns. Keep up the good work. Thanks
I love this app. The customer service is always fast and helpful with any questions or problems I may have. The app is also really easy to use and customize. I was able to customize what I want my return labels to say and how I wanted to look.
I was using Return Magic, but that app is being discontinued. I came across AfterShip Returns and thought I would try it out. I love it! It provides a great customer experience and a lot of flexibility for the store owner to have the return policies they want. I also really like how it is easy to manage returns - if a customer requests and exchange, they can select the product in the returns portal. Aftership will only show products that are in stock. When the return is received, one click will create a new order. With Return Magic, I had to manually duplicate the old order and add the product that the customer requested.