Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Easy and good tool. It makes process simplier
Very helpful app
Kevin Ly
LYSON MEDIA™
Fills the return gap in the basic shopify system. It's a great app, and support is incredibly helpful.
I am really liking the Aftership app!
Customer service is great as well. I recommend this app to anyone looking for a returns ans exchanges app as well as tracking.
Application top je la conseille !
OMG! Deep and Rahul were amazing! I could not get my labels to generate and translate my vendor’s return address. Both were very patient with me. They literally walked me step by step through everything. It took awhile, as I had multiple windows open. They guided me through it all with ease. I am so excited and thankful to have their support with Aftership. This is my returns app from now on! Bravo guys!
The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee!
Live chat experience is great and app is easy to use. Love that they provide screenshots of how to proceed.
We have been using this app for years. I believe it's the best one in the Shopify apps store. And the team is making this app better. The only suggestion is to inform merchants of your new updates and provide the option to set up and switch to the new version, instead of publishing the updates directly to the store.
So far so god think the app really makes customers trust the brand when purchasing super easy for us to use plus super helpful customer service