Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 18, 2017

MUST HAVE and CANT THANK YOU ENOUGH

Qamaash
United Kingdom
Over 1 year using the app
Edited September 26, 2024

Aditya promptly investigated my issue and provided a solution to fix the problem.

COSETTE
Australia
Over 1 year using the app
April 21, 2021

Great App! Helps with returns and making things simple and seamless! Would highly recommend to any one with an online store!

Evolve Apparel
Australia
Over 1 year using the app
April 29, 2022

Love the App and love their customer service. Please use thier pricing plans in your advantage as they have free plan option
Bests

Zajaly
United States
Over 1 year using the app
May 4, 2021

Very straightforward to set up and use. Easy for my customers to use and sends out emails at every stage of the refund to both parties. Would defo recommend it.

The FEO Collection
United Kingdom
Over 1 year using the app
December 1, 2017

good app! it helping me a lot, save my time
highly recommended

Ameon
Malaysia
Over 1 year using the app
Edited June 20, 2024

Hi, I'm using the app on 3 Shopify stores and it's working great. Support is really efficient. I highly recommend.
Moazzam Ali helped a me lot setting up.

_J.L-A.L_store
Italy
Over 1 year using the app
December 2, 2021

Just started using it. Reached out to support regarding an issue and they got back to me and got it fixed within a few minutes. Can't say much about functionality or usage, but off to a great start!

Koola Bands
United States
Over 1 year using the app
January 31, 2021

Hi, I used this app and encountered a few issues, but was quickly solved by Brishketu, who was very patient and helped me step by step, thank you so much!

Château Blvd.
United States
Over 1 year using the app
September 5, 2021

Une application très pratique pour gérer les demandes de retours, facile d'utilisation pour les clients. Je recommande

Hayya Empire
France
Over 1 year using the app