Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

April 15, 2020

Good and easy to use app to manage returns. Tried it for a few months now and im very happy with their app.

Beard-Pirate
Germany
Almost 2 years using the app
AfterShip & Automizely replied April 15, 2020

We are incredibly grateful that you took the time out to leave us a review.

October 11, 2021

I havent started using the app, but looking at its features i am sure it will meet all my expectations of what i installed it for.

Perfect Fit Scrubs & Thingz Boutique
United States
Almost 2 years using the app
AfterShip & Automizely replied October 12, 2021

Thank you for your valuable feedback.

We are happy to know that you liked our app and found it useful.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Neelima Aggarwal
Team Returns Center

Edited June 1, 2020

the app is well made. runs smooth and was very easy to install. i currently use aftership as well as returns center as it provides customer trust and that's vital if you want to be successful.

Canary Jewels
Canada
Almost 2 years using the app
AfterShip & Automizely replied May 31, 2020

We really appreciate you taking the time to share your rating with us.

June 15, 2021

Great app for Returns. Customer service is excellent. Especially Priyanka, who really helped me out. I didn't give 5 stars only because there is one feature I was really looking for. I wanted to be able to auto generate labels and although this app integrates with postmen to do this it doesn't work for me. I need to be able to create labels with extra services such as signature required and insurance which the auto generate labels does not allow. So I am left getting my labels somewhere else. If not for that one thing it would definitely be 5 out of 5 stars. Please integrate this!!!

A Touch of Diamonds
United States
Almost 2 years using the app
AfterShip & Automizely replied June 15, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Neelima Aggarwal
Returns Center

June 20, 2021

Just installed the app and I immediately had a question. Priyanka helped me right away in the chat box. So far so good.:)

Casa Sarani
Netherlands
Almost 2 years using the app
AfterShip & Automizely replied June 20, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at: support@returnscenter.com

Regards,
Rupam
Returns Center Team

April 12, 2020

Es una aplicacion facil i intuitiva, no carga tu tienda porque va con enlaces a sus paneles. Y ademas si no tienes devoluciones es gratis.

Mil Bolsos
Spain
Almost 2 years using the app
Edited November 11, 2019

i like the app it works well for me and keeps customers happy. if still think there could be some changes to make it better but i still use it. Thanks

YDWTL
United Kingdom
Almost 2 years using the app
August 11, 2021

Really simple to use. It'd be great if it could integrate with our DPD Uk courier for label generation

Mama Bamboo
United Kingdom
Almost 2 years using the app
AfterShip & Automizely replied August 11, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensures that your experience with us becomes the best.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

Regards,
Rupam Sarma Tamuli
Team Returns Center

April 5, 2018

This AfterShip app is very user friendly. Any app that is easy to navigate wins me over. So far, i plan on using it for my business and will recommend this to my other business partners.

12tribes
United States
Almost 2 years using the app
Edited August 16, 2020

Really really good so far! I deeply recommend this app, for all your returns, shipping etc.okokkkk kmo

SHOPBEWOODZ
United Kingdom
Almost 2 years using the app