Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

April 28, 2024

Very helpful

COCOWILLOW
Australia
Almost 3 years using the app
April 18, 2024

Good service, helpful advisors. Aditi Was especially helpful with my API queries.

INFORM ACTIVE
United Kingdom
9 days using the app
March 21, 2024

Great customer service!

Small Town Westerns
United States
Almost 2 years using the app
March 13, 2024

Priyanka did well in assisting me with my concerns.

Solgaard
United States
7 months using the app
May 1, 2024

Very patient and helpful. Thank you.

Fair Winds Sporting Co.
United States
About 2 months using the app
January 25, 2024

Super great customer service!

The Bruce Francois Store
United States
Over 3 years using the app
January 29, 2024

Very good customer service!

ecologyst
Canada
Over 3 years using the app
February 12, 2024

So far, so good. Fast customer support as well from Priyansh.

NPC Shop
United States
21 days using the app
Edited March 8, 2024

Pretty easy to set up, chat associate was extremely helpful!

Glitzy Bella
United States
3 days using the app
AfterShip & Automizely replied March 6, 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance and have doubts about any feature of our app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 23, 2024

Priyansh was so helpful and explained the platform very well! Thank you so much

Figlia Jewelry
United States
9 days using the app