Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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good service !! Keep up the good work. good service !! Keep up the good work. good service !! Keep up the good work.
This is definitely a MUST have if you don't have an army of customer service to manage customer expectations and it's FREE!
Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!
good and easy to use. Solve many return shipping items problems. Thanks for facilitating with such a great app.
They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.
Very easy to set up! Just did my first return and it was seamless. I also appreciate that there's a free plan option to get started.
This APP is definitely helpful to get returns organized and also making sure our customers end up happy customers. It was very easy to set up and easy for me to understand it.
Was trying to add more seats and ran into user errors (eg I made mistakes). Support was great and incredibly helpful. They undid my mistakes and then via screen share helped be complete the seat additions. BTW - we love this app as it has made our returns process much more effecient and customer friendly.
wonderful and helpful customer service
happy to be using them
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So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth