Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

November 4, 2021

The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.

Szade EU
France
Over 1 year using the app
August 28, 2017

Aftership has been an amazing app that has helped inspire customers into trusting our store. It helps their confidence by knowing that if something is wrong with an order, they can efficiently get their money back.

Shinkaku Clothing
United States
Over 1 year using the app
February 9, 2023

App works as it should and good customer support.

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Hornet Exhausts
United Kingdom
Over 1 year using the app
February 12, 2021

Great and quick customer service. Helps us keep track of returns and automates the process. We have been using it for a couple of months now and are very happy.

CP Shades
United States
Over 1 year using the app
January 21, 2018

I love this app! It was easy to install and link to my store. My returns process is a lot simpler now, which has made my customers happy.

Rings For Her
United States
Over 1 year using the app
April 1, 2022

Easy to use and customise. I've tried several return portals and I really recommend this one. Any problem or question is solved within minutes by the customer service team.

Believe Athletics
Spain
Over 1 year using the app
December 17, 2021

The customer service is excellent, and the website is extremely easy to navigate. I would definitely recommend.

Boudreaux's Trading Company
United States
Over 1 year using the app
December 7, 2017

AfterShip allows us to seamlessly integrate our return & exchange program into our site with a user friendly interface that guides our customers every step of the way.

Mod Zero Gear
United States
Over 1 year using the app
February 9, 2023

A great way to automate our customer return process. Reassuring, clear, and simple for the customer. Easy for us to manage once set-up, and visibility of Return Status of any order is at your fingertips.

Set-up can be a bit fiddly, but the C/S Team are on hand to help and quickly get you up and running.

hayden-hill.com
United States
Over 1 year using the app
February 5, 2021

Great application for efficiently organizing returns. They also have a helpful support team! Would recommend it.

nightcity clothing
United Kingdom
Over 1 year using the app