Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

May 12, 2021

good app. give a lot help to our customer
good app. give a lot help to our customer
good app. give a lot help to our customer

Tineco US
United States
Over 1 year using the app
April 25, 2022

Sanjeet from Return Center is great. I was asking him to check for us for the "Update App" pop up message. He checked for us quickly and reconfirm with the auto-restock for our shop. Helpful and Attentive. Thank you.

ASICS HK
Hong Kong SAR
Over 1 year using the app
Edited July 16, 2017

Great way to keep everything organized and reduce 100's of clicks and lots of time waiting...definitely would recommend this to whoever has a decent amount of volume in sales!

Yoga Beach Guru
United States
Over 1 year using the app
August 3, 2021

I used this app to complete returns and it was very easy with the help of customer service. You can make a return and refund the order in one place and create return labels.

Lauraly Limited
United States
Over 1 year using the app
June 25, 2022

A bit of a learning curve, but great customer service. Very helpful functionality for a solopreneur.

The Toffie Shop
United States
Over 1 year using the app
Edited June 21, 2019

I love this app! As a store owner who runs all operations on her own, this has taken so much work off of my plate.

Olive Pepper
United States
Over 1 year using the app
July 7, 2023

Awesome job answering all of my questions. The service that was provide was amazing. I appreciate you.
Thank you.

Financially Speaking Clothing
United States
Over 1 year using the app
September 27, 2017

convenient and necessary for Shopify seller.

Mbeauti
United States
Over 1 year using the app
November 10, 2021

So far I am liking the app. The customer service has been excellent, which is always very important, especially when you are learning how to navigate the app. Nitish was very helpful, even screen sharing with me to show me how to do something. :) Thank you Nitish for your help

FOXIFIT
United States
Over 1 year using the app
Edited May 17, 2024

Neha was great to work with. She was so helpful and sweet. 10 out of 10.

Higround
United States
14 days using the app