Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
Refine
-
By rating
good and easy to use. Solve many return shipping items problems. Thanks for facilitating with such a great app.
They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.
Very easy to set up! Just did my first return and it was seamless. I also appreciate that there's a free plan option to get started.
This APP is definitely helpful to get returns organized and also making sure our customers end up happy customers. It was very easy to set up and easy for me to understand it.
Was trying to add more seats and ran into user errors (eg I made mistakes). Support was great and incredibly helpful. They undid my mistakes and then via screen share helped be complete the seat additions. BTW - we love this app as it has made our returns process much more effecient and customer friendly.
wonderful and helpful customer service
happy to be using them
.........................................
So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth
The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.
Aftership has been an amazing app that has helped inspire customers into trusting our store. It helps their confidence by knowing that if something is wrong with an order, they can efficiently get their money back.
App works as it should and good customer support.
///////////////////////////////////////////////////