Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

June 20, 2021

Just installed the app and I immediately had a question. Priyanka helped me right away in the chat box. So far so good.:)

Casa Sarani
Netherlands
Almost 2 years using the app
AfterShip replied June 20, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at: support@returnscenter.com

Regards,
Rupam
Returns Center Team

April 12, 2020

Es una aplicacion facil i intuitiva, no carga tu tienda porque va con enlaces a sus paneles. Y ademas si no tienes devoluciones es gratis.

Mil Bolsos
Spain
Almost 2 years using the app
Edited November 11, 2019

i like the app it works well for me and keeps customers happy. if still think there could be some changes to make it better but i still use it. Thanks

YDWTL
United Kingdom
Almost 2 years using the app
August 11, 2021

Really simple to use. It'd be great if it could integrate with our DPD Uk courier for label generation

Mama Bamboo
United Kingdom
Almost 2 years using the app
AfterShip replied August 11, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensures that your experience with us becomes the best.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

Regards,
Rupam Sarma Tamuli
Team Returns Center

April 5, 2018

This AfterShip app is very user friendly. Any app that is easy to navigate wins me over. So far, i plan on using it for my business and will recommend this to my other business partners.

12tribes
United States
Almost 2 years using the app
Edited August 16, 2020

Really really good so far! I deeply recommend this app, for all your returns, shipping etc.okokkkk kmo

SHOPBEWOODZ
United Kingdom
Almost 2 years using the app
September 7, 2017

Really helps speeding up the return-process and a real time-saver both for us and the customer. Only drawback is that it's not fully integrated into the website, but you can customize most of it to get an integrated feeling.

Haav Watches
United States
Almost 2 years using the app
April 6, 2017

Great considering how new this is.
Seems to work reasonably well.
Fre suggestions to the developer team:
- we need more branding options
- it would be great to be able to modify and localize everything
- it would be great if we could attach an return shipping label in to the email sent to customer, as we now have to send an separate email with the label. Creates confusion for the customers and means extra work.

Llb Uk
United Kingdom
Almost 2 years using the app
January 17, 2018

Works well! Overall a good experience but can be updated a lil bit to make this best return app ;-)

Missprint
India
Almost 2 years using the app
Edited June 30, 2019

So far so good! It can be confusing between this in another product they have sharing the same interface.

Companie
United States
Almost 2 years using the app