Reviews (2,376)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

June 13, 2024

Great assistance I’m happy to have a app that helps with Shopify Starter!

Gable Womens Footwear™
United States
11 days using the app
May 2, 2024

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
Australia
12 months using the app
April 30, 2024

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Katie May
United States
8 months using the app
June 12, 2024

very helpful and responsive.

Blue Delta Jeans
United States
Almost 4 years using the app
June 28, 2024

Great service so far, simple easy and helpful

Variety Mode
United Kingdom
2 days using the app
May 20, 2024

Neha was very helpful in helping me resolve my issue.

Shop Allure Fashions
United States
12 months using the app
May 20, 2024

good customer service, they did great in help my store with self returns.

PupWonders
Hong Kong SAR
4 months using the app
May 3, 2024

Neha helped me through my technical issues that I was facing promptly.

Vibn
Canada
Over 3 years using the app
June 6, 2024

Thank you for your help Moazzam Ali, He is very helpful for me.

Petit Coral
United Kingdom
2 days using the app
May 1, 2024

Really great customer service, Aditya has been extremely quick, helpful and responsive when I was having issues connecting our store.
5 Star service, thank you

33mm
United Kingdom
5 days using the app