Reviews (2,330)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

RuffledThread
United States
About 2 years using the app
April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

SENIQ
United States
18 days using the app
April 24, 2024

Harvinder was such a great help with resolving my issue. We hoped on a meet up chat and he helped me get my store connected. Chat support is quick and always really helpful!

Shop Friday Feelin
United States
1 day using the app
May 10, 2024

Very patient and helpful

andAndrea
United Arab Emirates
Over 5 years using the app
March 19, 2024

An app with great solutions for my customers' refunds! Also the support team is always there for you, thanks Aditya! :)

Govarna
United Kingdom
About 2 months using the app
Edited May 17, 2024

Neha was great to work with. She was so helpful and sweet. 10 out of 10.

Higround
United States
14 days using the app
March 1, 2024

Great app. Support is amazing and super helpful

Lil Legs Baby
United States
Over 4 years using the app
April 28, 2024

Very helpful

COCOWILLOW
Australia
Almost 3 years using the app
April 9, 2024

Harvinder is very helpful every time I need an answer to any query.

Carrot & Stick
Australia
14 days using the app
April 18, 2024

Good service, helpful advisors. Aditi Was especially helpful with my API queries.

INFORM ACTIVE
United Kingdom
9 days using the app