Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

December 30, 2022

The best CS you will encounter! Great work Aftership. Samad handled all of my problems. He's the best! They have alot of great useful apps.

The OrthoCloud
United States
About 1 year using the app
October 24, 2017

We use it on 3 of our brands and it works perfectly for us!

Airholecan
Canada
About 1 year using the app
November 30, 2021

Just started using the app so I cannot give a full review but so far the customer service and process to start is amazing!. Sanjeet is extremely knowledgeable and helpful!

Avia.com
United States
About 1 year using the app
January 29, 2021

I just opened a Shopify Online store and was so confused about the returns side of it with Aftership. I was so frustrated I was ready to delete the app from my store!!! Luckily I connected with Manish and he patiently walked me through each option and explained it with ease. he made me feel so much better and made me understand. I quickly realized it wasn't as hard as I thought. He really made the process seamless and simple. Thank you Manish you are the best.

Tres Love Beauty
United States
About 1 year using the app
November 19, 2022

Great customer service Ayushi is amazing! She answered all my questions very fast and accurately! Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreat!

Celtic Supply Co.
United States
About 1 year using the app
September 2, 2022

This app is amazing and Ali at customer service is the best! Takes the time to explain everything in detail and always finds a solution!

Easy Clothes North America
United States
About 1 year using the app
April 22, 2021

The app is easy to use. The specialists are very helpful and provide detailed responses on helping resolve issues.

Luxi Boutique
United States
About 1 year using the app
January 9, 2023

fast response. Moazzam was super nice and professional! #########################################################

Slashop.Inc
United States
About 1 year using the app
January 18, 2018

How to professionalize your customer returns with a simple application.
Aftership did it. !

Easy to use, the interface is clear. It can easily be translated into another language.
Now finished the explanations between the customer and you by email.
I love it.
Thanks Aftership

Tapis Ronds
France
About 1 year using the app
July 19, 2017

Very intuitive interface. Setup was very easy as it doesn't require any difficult configuration. Best of all, the app is free, robust, and no coding is necessary. Highly recommend this app. It makes returning products a breeze for both the customers and your business.

Wizgad
United States
About 1 year using the app