Reviews (2,398)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 2, 2022

This app is amazing and Ali at customer service is the best! Takes the time to explain everything in detail and always finds a solution!

Easy Clothes North America
United States
About 1 year using the app
November 19, 2022

Great customer service Ayushi is amazing! She answered all my questions very fast and accurately! Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreat!

Celtic Supply Co.
United States
About 1 year using the app
March 16, 2023

I was having issues setting up my returns and received great support from Ayush. He answered all my questions

Cultivated Manor
Canada
About 1 year using the app
April 22, 2021

The app is easy to use. The specialists are very helpful and provide detailed responses on helping resolve issues.

Luxi Boutique
United States
About 1 year using the app
September 21, 2023

Very simple to use and they just removed the branding from our returns page and email communications for free

sazy.com
United Kingdom
About 1 year using the app
January 9, 2023

fast response. Moazzam was super nice and professional! #########################################################

Slashop.Inc
United States
About 1 year using the app
January 18, 2018

How to professionalize your customer returns with a simple application.
Aftership did it. !

Easy to use, the interface is clear. It can easily be translated into another language.
Now finished the explanations between the customer and you by email.
I love it.
Thanks Aftership

Tapis Ronds
France
About 1 year using the app
July 19, 2017

Very intuitive interface. Setup was very easy as it doesn't require any difficult configuration. Best of all, the app is free, robust, and no coding is necessary. Highly recommend this app. It makes returning products a breeze for both the customers and your business.

Wizgad
United States
About 1 year using the app
May 16, 2021

I just started using the app but so far so good. I did a test run and it seems like it will make returns easier for me.

Twinformations
United States
About 1 year using the app
August 6, 2021

Good app, easy to use and customize. Just what I was looking for, does exactly what I need for my small business!

Harper's Row
United States
About 1 year using the app