Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

March 13, 2023

Nice App. And support Is fast & helfull. I lwould like to have at leas 5 free returns per month in free mode.

Midori
Mexico
About 1 year using the app
July 1, 2021

Satisfied with Returns Center and AfterShip Order Tracking.
Customer Support always responds fast and is helpful

Lucid Bands
Germany
About 1 year using the app
October 29, 2021

amazing CS so far. app looks great. would recommend using the apps from this company to help your brand

ONEST AU
Australia
About 1 year using the app
October 26, 2017

Easy set up and installation. Makes my life easier for myself and my customers.

Greekapparelhub
United States
About 1 year using the app
June 21, 2023

Very kind and sweet in explaining to me the steps of the program keep up the good work will definitely will reach out again

Rose Azure
United States
About 1 year using the app
February 9, 2023

Aditi was incredibly helpful and answered what I needed in a fast timeframe. Everything i asked was handled promptly.

MFC Offroad
United States
About 1 year using the app
Edited February 8, 2022

Reliable, fast and competent customer service!! Great guys in the chat support as well as the app itself! Definetly a recommendation!

Cosmaxx Europe
Netherlands
About 1 year using the app
Edited September 10, 2024

this app has been great, they've made some great integrations with shopify and are working on improving the app often. Moazzam was a great help for any questions.

MELISSA SIMONE
United States
About 1 year using the app
July 15, 2021

I had a great experience! The support was very quick, they answered my question, and were very nice!

AfterShokz
United States
About 1 year using the app
January 18, 2018

Easy to use, and customise. Makes it simple to manage returns for our Broad Art store

Broad Art
Australia
About 1 year using the app