Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 6, 2024

contacting support helped a lot

Pet Lover
Poland
20 days using the app
June 25, 2024

Great Customer service by Rahul from TAM Team

Onze Montreal
Canada
20 days using the app
June 11, 2024

Great customer support. Love it. Thank you Ayush!

Style J LLC
United States
2 months using the app
October 8, 2024

Moazzam me ayudo a configurar mis cuentas de manera rápida y efectiva incluso se ofreció a hacer una llamada conjunta para solucionarlo y me ayudo con mi mala comprensión del ingles. Lo solucionamos y estoy muy agradecido.

OrtoPrime.de
Spain
About 1 hour using the app
May 2, 2024

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
Australia
12 months using the app
April 30, 2024

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Katie May
United States
8 months using the app
June 10, 2024

Thank you for your great support!

MOONSTAR USA
United States
7 months using the app
March 5, 2024

I was looking for a free way to create a return center on my website and there free plan was filled with all the features I needed. It is a great option for me since I only process a few returns each month. I also use a few of their other services so it was very simple to integrate into my website.

Aria the Fox
United States
6 months using the app
June 13, 2024

Great assistance I’m happy to have a app that helps with Shopify Starter!

Gable Womens Footwear™
United States
11 days using the app
March 3, 2024

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.

Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Melomys
United States
About 1 year using the app