Reviews (2,330)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

February 28, 2024

Great platform and add-on services for Shopify

Psync Labs
United States
5 months using the app
May 1, 2024

Very patient and helpful. Thank you.

Fair Winds Sporting Co.
United States
About 2 months using the app
March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

The Hearts Corner , LLC
United States
2 months using the app
February 22, 2024

Nalinee was more than happy to help me with all my concerns as well as following up on certain details for me. She was prompt and easy to work with. Thank you Nalinee.

OLAS SUPPLY CO.
Australia
23 days using the app
March 4, 2024

Great support and app does what it says it does!

MOUNTAIN
Germany
About 1 year using the app
May 27, 2024

Great service!

Suprey
Netherlands
11 months using the app
June 6, 2024

Thank you for your help Moazzam Ali, He is very helpful for me.

Petit Coral
United Kingdom
2 days using the app
March 21, 2024

Great customer service!

Small Town Westerns
United States
Almost 2 years using the app
January 31, 2024

The app is great at keeping track of valuable information to follow up with customer returns and shipping.

Paul Aarrington Denim Studio
United States
Almost 6 years using the app
June 11, 2024

great

Christina Greene
United States
Over 2 years using the app