Reviews (2,399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
Refine
-
By rating
This app does just what it says it does, plus it's free. I'm very happy! Now my store's returns process is organized and functioning as it should. My customers are clear on how to return items and don't normally feel the need to email me and ask what to do. I like the fact that everything is documented and professional. I had one small issue, and it was resolved right away. Their customer service is excellent. Thank you!
This app is nothing but Lit! Great service & very reliable. Highly recommend it.
- Team Lit-Projexx -
Have drastically changed the game in our team in terms of customers return management. They have built-in solutions to help reduce return rate and I'm really looking forward to see the results!
Amazon app! Thank you for the support, it is so wonderful the customer support. It is exactly what you need for processing returns.
Love it so far! it has made it easy for me to setup a return area for my customers! I was not sure how to do it before but I love it !
Easy to use and very useful!! Seriously great way to help customers return
I just installed the app and needed some help/ The online team was so quick to help me complete the set up. Instructions were easy to follow. Hopefully this will help the returns and exchange process easier.
Wonderful App, Great Customer Support. I am so happy to have found this app, I needed a return app so that my customers can easily process returns, and this is the one. Absolutely wonderful … Love it .. Akash from customer service Chat line is wonderful and helped me set the app as easy as it can be. Thanks so much ..
I was able to fix the issue that the emails requests for a return were going to the wrong email address in a short amount of time. Thank you!
Ayushi was very helpful and attentive with all my questions and concerns. I feel more comfortable utilizing the platform.