Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 30, 2021

Very functional APP and fast support. I couldn't find any other APP like this one. It fits what I was looking for.

R/C Store
Denmark
About 1 year using the app
March 11, 2021

Excelente aplicación para gestionar adecuadamente las solicitudes de devoluciones y reembolsos. Configuración muy intuitiva.

Balui Home
Spain
About 1 year using the app
October 1, 2021

Used the customer service one time and it was helpful. Will continue to use the app and report again in the future.

The Salty Sea Shop
United States
About 1 year using the app
October 17, 2021

Beautiful interface on both ends, and very helpful customer service. I'd say the free plan is very fair, and the paid version is the best I've found.

Equiluxe
United States
About 1 year using the app
Edited August 21, 2023

Nalinee provides a very clear and instant support, and it's really helpful...........................

Polara
Austria
About 1 year using the app
June 22, 2023

Nalinee was very helpful . I was very overwhelmed with the whole process of getting started with the app and she very patient with me. She worked me through the process and even had me share my screen so she could help. I have worked with a lot of persons from different companies and her customer service and listening abilities are great. Thankyou Nalinee.

BeBio
United States
About 1 year using the app
September 13, 2017

Used it a few times, and it's been really great!. I would highly recommend it to everyone that is starting out using this.

Home Tech Corp
United States
About 1 year using the app
January 17, 2023

I highly recommend this app, the representative Ayush, quickly resolved my problem with a return request that I previously rejected and was able to override it. Great customer service.

Variety Plus Store
United States
About 1 year using the app
June 1, 2017

awesome app !!!!!!
really simple and neat!!!

Wonder Gears 3d Puzzle
United States
About 1 year using the app
September 1, 2017

It was an easy experience with good customer servicr!

Jaywash Closet
United States
About 1 year using the app