Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

June 27, 2017

Very easy to use and works great and saves us time with our customer support team!.

JemJem.com

Jemkim
United States
12 months using the app
December 29, 2017

We love Aftership! It's easy to use and setup and we've been in business for awhile now, using a number of apps... but this one is the best. Afterships interface is easy to navigate through and helps us with our customer issues. Great app highly recommended!

Brshopco
Canada
12 months using the app
Edited September 18, 2017

Works great. Nice and streamlined. Easy to approve or reject returns. Only change I would recommend is to be able to open the order page on a separate tab when clicking the order number from the Aftership returns center.

Anhem
United States
12 months using the app
September 18, 2023

Quick and fast help!

argonaudio.com
Denmark
12 months using the app
August 23, 2017

Easy to setup. Makes it easier for our customers to raise return request.
Installed at http://www.beawara.com

Be Awara
India
12 months using the app
Edited March 22, 2017

I can not thank the support team at Aftership enough for working through all the questions and the special request that I have had for both the new returns app. The Aftership returns app offers a clean user interface for my customer to process returns request. I can't wait till they get the added features up and running for further customization. Keep up the great work Aftership.

Sawdust Embers
United States
12 months using the app
July 9, 2017

Simple App that Allows my customers to feel that they can return something easily. adds a level of trust for our stores

Azureturtle
United States
12 months using the app
October 6, 2021

Very easy to set up. From the administrative side things are very easy to track and approve returns. Support is very quick and helpful with answering any questions I had.

First Source Wireless
United States
12 months using the app
November 12, 2021

The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!

Looks Like Summer
Portugal
12 months using the app
July 30, 2021

Abishek, thank you for the great service. Appreciate the efficiency!
Customer care is fast and friendly. Keep it up!

botthms SA
South Africa
12 months using the app