Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

May 11, 2021

Great customer service! We had a 7 day free trial and they offered to extend it to 14 since we needed a few more days to work out the kinks. Super awesome!

Headsweats
United States
12 months using the app
November 29, 2017

Returns Center is an amazing app. At first I was a bit skepticism of it especially since such an amazing service was free but now all my worries are cleared. The app has saved us on average 5h of surrport weekly making handling returns super easy. It’s well integrated with our store and support for the custom domain too really helps branding. The app makes returns so simple, before we’d have to ask for a whole bunch of details and manually do it through Shopify but now we simply just have to approve and that’s it! It’s. 10/10 stars app that should be mandatory for every store owner. Best of all, it’s free.

One One1
Ireland
12 months using the app
July 22, 2021

Priyanka was really helpful. I was confused about some things and she was patient and friendly and even extended my free trial.

Outdoor Prep Stop
United States
12 months using the app
October 9, 2017

Great service. Very professional.

Chicporter
Croatia
12 months using the app
October 17, 2023

Excellent service! Easy to use & great customer service :)

WEARhouse
Australia
12 months using the app
April 29, 2022

Their support is always online to help us. They helped me with the questions that I had in less than 5 min. I will sure love the app. Anxious to start using it!

Little Lona
United States
12 months using the app
May 12, 2021

AfterShip returns makes it easy for eCommerce brands to create a seamless return portal and their customer service is always active and ready to solve all issues.

Certified Wear
United States
12 months using the app
Edited August 3, 2017

Very simple to install. One of the easiest app I have ever dealed with on Shopify. It´s complete and efficient. I do reccomend.
www.specialitafitness.com

Specialita Fitness
United States
12 months using the app
January 10, 2018

Great app. It has provided our customers with a great customer experience and at the same time has significantly reduced the time we spend processing returns.

Thebeautifulgame
Australia
12 months using the app
July 29, 2021

Great app to improve customer experience regarding returns. Really quick to set up and easy to use. Let's hope it will be possible soon to host the app on a shopify page. Like AfterShip.

LED Vision
France
12 months using the app