Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

December 13, 2017

Exactly what I required for our All Rugby Wolrd Shop. Helps us as well as our customers on the rare occasions that they need to return anything. Simple to use and would recommend this app to anyone.

All Rugby World
United Kingdom
10 months using the app
July 18, 2017

Very efficient service. I recommend this service in combination with the original AfterShip. This is a much needed app in order to look as professional as possible.

My So Clutch
United States
10 months using the app
September 23, 2017

Incredibly Simple and easy setup and ready for use app. The return management is very intuitive and easy to use for customers. The app being free for use deserves a 5 star rating. Kudos to AfterShip Team.

Yoloclan
India
10 months using the app
April 23, 2021

Really helpful thank you. Was really unsure however, after the chat, my issue has now been resolved :)

Rare London
United Kingdom
10 months using the app
July 8, 2017

SO far so good. Thank you for making this great app

Tack Wholesale
United States
10 months using the app
December 29, 2017

We were looking for a clean and simple way to automate our customers' return process. After looking at a bunch of other Apps, AfterShip Returns Center clearly stood out as the best choice for our shop. Thanks for the great App!

Stockflo
Canada
10 months using the app
April 27, 2021

Really easy setup and super user friendly. Our customers have enjoyed the ease of returns or exchanges and it's easy for us to track everything!

MARY YOUNG
Canada
10 months using the app
June 10, 2022

Great App and very needed since shopify store themes do not provide with Cancel/return features. Amazing customer service, Quick response and very professional

RocknMall
United States
10 months using the app
April 26, 2023

This is such a great app! It helped me a lot in processing and managing our returned orders plus we could easily check which returns are for refund or for replacement. Loved it!

Avery Row
United Kingdom
10 months using the app
July 28, 2017

Easy to install, works right out of the "box". Even made the custom URL in less then 5 minutes.

Thermo Works
United States
10 months using the app