Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 1, 2021

Priyanka was helpful in helping me navigate the system. It was my first time using the aftership app, she was patient to walk me through. I appreciate that

Lizanda Hair & Accessories
Canada
11 months using the app
Edited March 16, 2022

Great app to return your packages for your customers. Great customization features for and can make your store look and feel professional.

Club Rare
United States
11 months using the app
Edited March 4, 2021

Great support! App works great as well! We use this app for our returns and it makes things much easier. Haven't tried their other apps yet but I'm sure they are good too!

GNL Footwear
Switzerland
11 months using the app
October 21, 2021

I had no idea where to start. This app took care of everything. Highly recommend. You can automate so much that you barely need to know how to do any of it.

Black Rabbit Hats
United States
11 months using the app
September 19, 2021

I use this app to help me stay organized with returns and exchanges. Super easy to use for both owner and customers which is a plus. This app doesn't charge you crazy amount of money to keep the app and i love how you can request to remove the app name at the bottom for free.

DrippingNPretty
United States
11 months using the app
July 24, 2017

Very easy to use and setup, makes our store look so professional ;)

Dog Trunk
United States
11 months using the app
September 15, 2021

Excellent customer service. The app work really good for my store, It help us keep a good tracking of the returns.

Dress4Heavens
United States
11 months using the app
September 6, 2023

Definitely an App I would recommend for any online business trying to make the return process seamless and easy.

The support is offered is exceptional.

Crossover International
South Africa
11 months using the app
December 8, 2020

Great app so far. Free and makes the website feel professional. Love it. Thank you. Very easy to download install and customize myself. I am not a web programmer.

DiscountBowlingSupply.com
United States
11 months using the app
September 20, 2017

This is an essential app useful for any shopify store! It's very user friendly as well and makes it much easier for the customer and your shop. So far no issues, 5 stars!

Goodlife Discount
United States
10 months using the app