Reviews (2,330)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

December 29, 2023

I am just a week in, but so far so good. I am at the first stage of just setting this up. I am finding that this will take some time to set up. That is actually a good thing, because this software gives you a lot of options. A one click install app usually doesn't do much. Be prepared to take your time to go through all of the details. In the end, I am hoping that this software will make our customers happy, make for a great return experience, and keep customers coming back. I will keep you posted as i proceed.

The Black Bow Jewelry Company
United States
About 3 years using the app
May 21, 2024

Thanks to Neha for helping me set up the return and shipping functions. This app is very flexible and reasonably priced.

Mochi Active
United States
2 days using the app
April 11, 2024

Amazing support and features!

Synformulas GmbH CH
Germany
19 days using the app
March 13, 2024

Priyanka did well in assisting me with my concerns.

Solgaard
United States
7 months using the app
May 21, 2024

Great customer service.

Valéntti Canada
Canada
18 days using the app
April 18, 2024

Harvinder was great and helpful to me on some install and detail questions. Very responsive and knowledgeable.

smartCRUTCH USA
United States
About 21 hours using the app
May 13, 2024

Neha was extremely helpful. Look forward to working with you more.

Kenneth Cole
United States
44 minutes using the app
March 19, 2024

The customer service representative was quick to respond friendly and helpful.

BYTFS
United States
5 days using the app
Edited June 6, 2024

I got a quick response from Nalinee. :). They were very helpful with my query and guide me through the process :)

Bad Society Club
United Kingdom
5 months using the app
January 25, 2024

Great customer service and fantastic seamless Returns Centre integration into my website.

Love Hype and Glory
United Kingdom
Almost 3 years using the app