Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 18, 2017

Very efficient service. I recommend this service in combination with the original AfterShip. This is a much needed app in order to look as professional as possible.

My So Clutch
United States
10 months using the app
September 23, 2017

Incredibly Simple and easy setup and ready for use app. The return management is very intuitive and easy to use for customers. The app being free for use deserves a 5 star rating. Kudos to AfterShip Team.

Yoloclan
India
10 months using the app
April 23, 2021

Really helpful thank you. Was really unsure however, after the chat, my issue has now been resolved :)

Rare London
United Kingdom
10 months using the app
July 8, 2017

SO far so good. Thank you for making this great app

Tack Wholesale
United States
10 months using the app
December 29, 2017

We were looking for a clean and simple way to automate our customers' return process. After looking at a bunch of other Apps, AfterShip Returns Center clearly stood out as the best choice for our shop. Thanks for the great App!

Stockflo
Canada
10 months using the app
April 27, 2021

Really easy setup and super user friendly. Our customers have enjoyed the ease of returns or exchanges and it's easy for us to track everything!

MARY YOUNG
Canada
10 months using the app
June 10, 2022

Great App and very needed since shopify store themes do not provide with Cancel/return features. Amazing customer service, Quick response and very professional

RocknMall
United States
10 months using the app
July 28, 2017

Easy to install, works right out of the "box". Even made the custom URL in less then 5 minutes.

Thermo Works
United States
10 months using the app
Edited December 29, 2017

Excellent app. It works really well from start to finish. Easy to install and the process for managing the returns is simple.

Creates a unique reference for each return, linking it to the relevant order and keeps you updated via email each step along the way.

Geektoysuk
United Kingdom
10 months using the app
July 19, 2017

This app is great and its free! I found it easy to install (no html to worry about) and it looks professional.
I did look at another app but found it was too complicated for a start up store and decided on Returns Center due to its ease. Thanks Return Center. I recommend this app.

Nunzie
Australia
10 months using the app