Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

June 11, 2021

Was very helpful, took their time to help me with my needs/concerns, and it was a good experience highly recommend

Unapologetically You Boutique
United States
9 months using the app
September 23, 2022

Amazing app, life made easy with a simple returns page. highly recommended. its easy to use for the customers

Cycle Souq
United Arab Emirates
9 months using the app
August 22, 2017

AfterShip is a great app and has been a tremendous aid to our store. It takes a lot of the effort of a manual process out of your hands and into a reliable system that is easy to keep track of and update. Installation is a breeze and with little to no programming experience you can have a robust and stylized returns system tailored to your business. AfterShip will keep you organized and efficient, allowing you to streamline your returns process and saving time. We recommend this product for any e-commerce store that handles returns - it will increase the efficiency of your business.

Tetchy Tech
United States
9 months using the app
November 2, 2021

Super intuitive platform. They were able to extend the trial and the customer support was super helpful

EottonCanada
Canada
9 months using the app
August 8, 2017

The best app and costumer experience

Dromtex
Sweden
9 months using the app
September 18, 2017

Returns center was super easy to set up and has worked extremely well for our store. We love that a third party can handle everything for us but that our customers are still happy!

Origaudio
United States
9 months using the app
August 5, 2017

Just started. Very easy to set up and really functionable.

Anthoshop
Greece
9 months using the app
August 3, 2017

I really like this app so far. It was very easy to add to my store and best of all, it was free. I have very few returns, but this should make it easy for my customers when they do need to return something. It will also make it much easier for me as everything will automatically be attached to the order the return pertains to.

Dawns Doggy Duds
United States
9 months using the app
March 18, 2021

Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.

'NUGGLES
United States
9 months using the app
Edited September 18, 2017

I was in need of a professional efficient returns policy that looks and feels real to our customers. Not just an email. The fact that, Aftership Returns Center is linked to our site through Shopify and I am also able to send a link. The App works like it was designed to. Not to mention the App is free for now. It's completely user friendly and I am able to integrate my returns policy and give the customer clear instructions on the process. It's the best App out there for this service. So far so good. I Love this App. Easy to use. Our site www.bonesbizzness.com really benefits for this App. I recommend this App for effective returns.

Bones Bizzness
United States
9 months using the app