Reviews (2,399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I wanted to provide all the facilities to my customers and Returns is an issue whose solution is nowhere on Shopify. But then came Aftership Returns acting as life-saver. Really it has made everything so easy. I have a separate Returns Page where customers can easily request for return, and all this in no extra cost. Thank You so much for this amazing App. If you want to give your customers a high-level user experience then Aftership Returns and Tracking Order Apps are a must on your Shopify Store.
great customer service after setting up. Now just typing in enough characters to leave the review. oka.
The app is very user-friendly and easy to understand and follow.
Very knowledgeable and resolved all of my issues! Very prompt and very friendly. Great job! Thank you so much
I did some quick test (but not submitting the return) and the app seems to work well. Still to be 100% sure when we get one - Ohh God forbids!
My only qualm at this stage is the logo size restriction. It would be good if you can allow for a larger logo size.
Thanks for this free app.
[UPDATED: Oct 18 10:45 AEDT]
It would be good to insert the store home page link into the store logo, so when customer click the logo, it takes them back to home page. The "Go to store" menu is kind of blend in with other text, a bit hard to see.
I am using this app to assist with return optimization! Great/quick assistance to remove branding from the portal/emails - super appreciate the quick help!
The customer support is exceptional. Highly recommend. Takes the hassle out of returns and exchanges.
A MUST HAVE ! This app is amazing, simple and free
Great app, customer service was quick and helpful and helped me with changing the appearance of the app.
Customer support was quick and very easy to work with! I needed my “powered by” removed and they did it within 5 minutes!