Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 4, 2017

Great app. All seems to be working perfectly so far :-)

Pet Bound Co
South Africa
9 months using the app
October 21, 2017

The app is great and very easy to navigate!

Ry And Myas Store
Canada
9 months using the app
August 30, 2017

This app is easy to use and very effective. Help me a lot with managing return/exchange order and best of all is that it is FREE.

Audinfitness
New Zealand
9 months using the app
July 11, 2017

Great way of dealing with your returns. Best app so far for returns.

Areios Defense
Canada
9 months using the app
August 16, 2017

Very professional app, works quickly and easily on our store https://jukustore.com

Thejukustore
United States
9 months using the app
June 11, 2021

Was very helpful, took their time to help me with my needs/concerns, and it was a good experience highly recommend

Unapologetically You Boutique
United States
9 months using the app
September 23, 2022

Amazing app, life made easy with a simple returns page. highly recommended. its easy to use for the customers

Cycle Souq
United Arab Emirates
9 months using the app
August 22, 2017

AfterShip is a great app and has been a tremendous aid to our store. It takes a lot of the effort of a manual process out of your hands and into a reliable system that is easy to keep track of and update. Installation is a breeze and with little to no programming experience you can have a robust and stylized returns system tailored to your business. AfterShip will keep you organized and efficient, allowing you to streamline your returns process and saving time. We recommend this product for any e-commerce store that handles returns - it will increase the efficiency of your business.

Tetchy Tech
United States
9 months using the app
November 2, 2021

Super intuitive platform. They were able to extend the trial and the customer support was super helpful

EottonCanada
Canada
9 months using the app
August 8, 2017

The best app and costumer experience

Dromtex
Sweden
9 months using the app