Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 18, 2017

Returns center was super easy to set up and has worked extremely well for our store. We love that a third party can handle everything for us but that our customers are still happy!

Origaudio
United States
9 months using the app
August 5, 2017

Just started. Very easy to set up and really functionable.

Anthoshop
Greece
9 months using the app
August 3, 2017

I really like this app so far. It was very easy to add to my store and best of all, it was free. I have very few returns, but this should make it easy for my customers when they do need to return something. It will also make it much easier for me as everything will automatically be attached to the order the return pertains to.

Dawns Doggy Duds
United States
9 months using the app
Edited September 18, 2017

I was in need of a professional efficient returns policy that looks and feels real to our customers. Not just an email. The fact that, Aftership Returns Center is linked to our site through Shopify and I am also able to send a link. The App works like it was designed to. Not to mention the App is free for now. It's completely user friendly and I am able to integrate my returns policy and give the customer clear instructions on the process. It's the best App out there for this service. So far so good. I Love this App. Easy to use. Our site www.bonesbizzness.com really benefits for this App. I recommend this App for effective returns.

Bones Bizzness
United States
9 months using the app
August 28, 2017

So far, this app has been great! It makes the return process so organized and easy. It's super simple to install and customize. I haven't had any returns yet, but I know the process will be much easier with the AfterShip Returns Center.

Urban Tee Party
United States
9 months using the app
December 19, 2017

I really recommend this app! It's clear, easy to use and very professional! I love it! Thank you for your excellent service!

Hosieramausa
United States
9 months using the app
May 11, 2021

Great customer support this far with the setup. A few hickups setting up my custom return portal but the functions looks promising

Little Liffner
Sweden
9 months using the app
Edited August 17, 2017

We have installed every return app offered. No app we have found allows you to have the return window start upon delivery of the item. So if you don't ship the same day, you are cutting into your customer's return window, or even while the item is in transit is cutting into their window. Our products are made to order, by the time we ship our customer's return window is expired. This app solved this problem and made the process simple and less complicated. Straight and to the point, super easy to install.

Bel Viaggio Designs
United States
9 months using the app
January 4, 2018

Brilliant app and works very well.

Terraintechparts
United Kingdom
9 months using the app
Edited July 14, 2021

Excellent app! Highly recommend, as a small business this app will make your business life practical and easy. The support Center are great if you have any question or some issues their are really quickly to solve it ! Very happy with this app. thanks again

AMRHSTUDIO
Netherlands
9 months using the app