Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

January 31, 2021

The customer support helped me incredibly well and they have a very fast service. I will stick with them!

In Da Bags
Portugal
2 months using the app
July 22, 2021

We use this APP to handle automatic returns, which is very useful. The customer service responded promptly and very patiently.

1SANSOME
United States
About 2 months using the app
June 30, 2021

Easy to use, customers can do a return easily and you can customize page however you like. Love this app

Myx Swim
United States
About 2 months using the app
December 13, 2021

Priyanka was very helpful to my husband and I and got everything figured out for us! We had multiple things we needed figured out and she helped with every one of them!

Battleworn
United States
About 2 months using the app
February 22, 2022

I think this app will be beneficial in the future because I am selling clothes and returns will happen. Customer service is great. They have been very helpful.

uptowngroovie
United States
About 2 months using the app
December 29, 2022

Just installed the app and it was pretty straight forward. Would be very interested to see how our first return goes through the app, but so far so good

Playroom Collective
United States
About 2 months using the app
June 3, 2022

I used this app to help me to keep order and to keep track of returns for my store. I like how I can customize the app to look like my store brand, and the process is almost automated after that. The customer service is prompt and very helpful. Thanks for making my returns process easier!!

GC AVENUE
United States
About 2 months using the app
August 30, 2021

I would HIGHLY recommend this app. Although our store has not launched . Their SUPPORT is nothing short of EXCELLENT++++ I have spoken to several people from this company and every single one I have encountered have been so helpful, genuinely want to make it work well for your need and have been SO PROFESIONAL . I don't usually do a review but I think this app maker deserves it. I am very new in setting up in shopify and am not very savvy, but they took out the worry out of me as they were ready to help at anytime. I believe when a company wants you to succeed , you just want them to do well too. I wish you guys all the best and wish that all app/theme makers are as professional as you :)

Carlbergs Gift Shop
Canada
About 2 months using the app
June 16, 2017

Excellent! Just what we needed. Thanks AfterShip!!

Coral Tree Eyewear
Australia
Almost 5 years using the app
December 9, 2020

Great app so far. Customer Service, very nice and easy to help. Thank you for your help in setting everything up.

Turkish T
United States
About 2 months using the app