Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 12, 2021

so far I have not experienced any returns but from the look of the app, its amazing and a great solution for users and stores

The Bag House®™
United Arab Emirates
9 months using the app
November 23, 2021

It is really easy to use and a good service. I really like how they simplify there app. Thank you for your help

Padel Elite
Denmark
9 months using the app
January 25, 2018

I have a new store and find the returns center so very helpful. It has worked seamlessly for me.

This ap is awesome! I would highly recommend it to anyone who sells online. The return process is so important for repeat business.

Anita
thecaninecardioclubstore.com

Canine Cardio
United States
9 months using the app
March 21, 2021

The interface of this app is designed thoughtfully - easy to use / intuitive. Functional and allow us to manage our returns professionally.

Hijab Planet
Singapore
8 months using the app
December 7, 2017

Easy to use for both me and my customers. Thank you, AfterShip!

Shop Llap
United States
8 months using the app
June 1, 2017

Very grateful for this app. My returns policy and features are very clean. They have integrated well with my shop.
basstrapp.com

Basstrap
United States
8 months using the app
December 29, 2017

Since Shopify has no native return processing options, AfterShip Returns is a no brainier.

Technotronic
India
8 months using the app
February 26, 2021

awesome app i highly recommend for all users. works great with our site and i will use it again for all my other sites.

Linen Mart
United States
8 months using the app
May 17, 2022

Samad answered all my questions to make this set up easy! The app looks very easy to use and was very easy to set up.

BLOOM ACTIVEWEAR
United States
8 months using the app
September 25, 2017

It's a free and smart App for return products, it is very easy to setup and helpful for our Store. We recommend this app

Rug Store Usa
United States
8 months using the app