Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 28, 2017

Easy setup, seamless integration. A quality build that will (hopefully) never need to be used, but provides customers quick access in the event of any problems occurring. 5 Stars!!

Everdrive Online
Canada
8 months using the app
January 26, 2021

Pawan, was an amazing help to set on my website. the best customer service helped me with set by step how to set up on my website.

Valabasas Denim
United States
8 months using the app
June 24, 2021

Helped my business a lot, had trouble filling in returns for customers, but this application made my world a lot easier, thanks!

Adamo
Netherlands
8 months using the app
November 12, 2023

Had a problem with customizing my returns page and Nalinee fixed my problem in less than 5 minutes. *5 Stars!

Muscle Boutique
United States
8 months using the app
July 27, 2021

Great app packed with many features unlike the others and you don't have to interact with every customer directly and easy to customize it.

Mariam Group
Canada
8 months using the app
October 9, 2022

Have been using this app for a few years. Just added it to our DEV store for testing something. It works well.

lingsDev
Hong Kong SAR
8 months using the app
September 15, 2017

A pretty dope app, I have been looking for an easy to use Return portal and this is it. You can click on a name and send an E-mail. it holds the tracking #. I was surprised after it was installed. Has already made my life `100% easier

Cannae Pro Gear
United States
8 months using the app
March 6, 2021

Awesome customer service and app. The rep was very helpful & helped me with everything I need. I am using this app for an unconventional reason but it works well with my idea. Recommend 10/10/

Style In A Box.co
United States
8 months using the app
June 17, 2022

I love this app and their customer service team! It is free & so easy to use, but they will quickly help you if you have any issues. Highly recommend!

Distinctive Soul
United States
8 months using the app
April 27, 2021

This app saves us time replying to return emails and the customer support is great and even responds after hours.

Wild Summer Boutique
United States
8 months using the app