Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
Refine
-
By rating
Prompt customer support!
Fantastic app! we needed something that was easy to navigate and help monitor our returns. This app does everything we need and more.
Great service and helpful when we needed to update things
Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.
He was very successful in helping me with my trail and was prompt when doing it. I truly appreciate how kind and very professional everyone here is. Please keep up the good work Aftership team. Love It Here :)
I have to admit that aftership returns is the best and intuitive app to handle the headache of return process.
As a business owner, it's not always to deal with clients.
I needed more options they provide and a customer service to walk me through this sofware.
I recommand you this app.
This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you.
We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com and we will assist you with our best.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Awesome app!! The integration with shopify platform went smooth, without any problems.
The app provide a lot of features for free. Definitely recommended.
And the support it's great! Nalinee the best!!
Neha's assistance was prompt, efficient, and incredibly supportive. She swiftly resolved my issue within a matter of minutes.
An all-in-one app for your store. Moazzam provided great assistance and offered to extend my free trial.