Reviews (2,399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Service was simple and good.;. helpful so far. The tool is a really useful for customers and we have not actually tested it yet but hopefully it will do what it says
This app makes things so much easier for me and my customers. Customers have a sense of trust on my site knowing that returns are so easily taken care of. I recommend.
Great service help, was able to do a screen share so they could walk me through the process. Thanks
Neha was very nice and helpful.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times.
I would like to inform you that the routing of your Returns Page has already been corrected and now it is landing on your website only.
If you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us support@aftership.com
Makes returning items so much easier for my customers and me. Very happy and would recommend to other shops if you're looking for an easy solution.
Customizable site, fast 24/7 support. Seems to work well so far! I hope they add more themes and features in the future for the free plan and trial.
This is very great app working perfect, only need variuos changes and all other features working perfect
Very nice app. Highly recommend. Provides an awesome refund experience.
Easy to use. Very essential app if selling physical products. Keeps returns process organized and professional. Support is fast and helpful.
Superb application, very simple to use and set. Aftership reassures customers in their eventual return package procedures. It is very efficient and very transparent in the way of aborbing the service and the customer support. Aftership answers a lot of questions during the act of purchase.
We have seen a significant gain since it is installed on our store !!