Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 23, 2022

First time I had a return, I discovered that I hadn't set things up quite right. Samad took the time to walk me through it and get the mailing label correct for the return in question and for future returns. Works smoothly now -- easy peasy for our customers!

The Boat Galley
United States
7 months using the app
May 10, 2017

Really wonderful Ap! Have been waiting for something like this to come out for over 6months! Automated email copy is perfect too. Life saver!

Polka Pants
United Kingdom
7 months using the app
October 19, 2017

One of the best Return Management Plugins ever created in Shopify. Now the Team is hassle free with the support of this tool. Returns have now been automated with AfterShip Returns Center and have now reduced additional manpower for managing returns. Thank you Team for this wonderful tool!

Aeroharbor
India
7 months using the app
July 29, 2022

Custmer Support is very good and app is also good in free plan no extra return plan available after 3 returns.

SORRYCASH
India
7 months using the app
November 12, 2017

After weeks of searching for a great app for return products, I stumbled across Aftership Returns Center. This app have really took the worry out of my thoughts about how to handle returned items.

Now, I have AfterShip Returns Center to do the work for me. What a release to not have this duty to worry about.

If you are looking for a great Returns app, I highly recommend Aftership Returns. They are geared towards providing top quality service to their customers.

Don't wait for the returns to come in, apply to day!

L Barzey
Second-Best-Fashion
www.tiny-toys-cheap.com

Second Best Fashion
United States
7 months using the app
November 23, 2017

Aftership Returns Center has been the most helpful app on the Shopify site. Before getting this, I was having a very difficult time managing customers who wanted to return orders. AfterShip Returns Center made the entire process incredibly simple, manageable, and wonderfully effective. Highly recommend AterShip Returns Center to any and all Shopify users selling online.

Collegetech
United States
7 months using the app
September 30, 2021

Awesome App, great costumer support! Helped a lot with our returns making them a lot easier to handle.

Kankura Golf Europe
Portugal
7 months using the app
September 21, 2021

I used the app to manage returns. I just install it and is working very well. The customer service is perfect, really helpful and quick.
An update: I had a doubt about a request of return, and the customer service helped me again in few minutes. Very kind and professional.

Light on Action
Italy
7 months using the app
October 6, 2017

So far I am LOVING AfterShip. I've only had it for a few weeks now but it really does simplify the return process. So much quicker and easier than handling it on my own. A great app that I recommend to anyone who accepts returns.

Ivy Lane South
United States
7 months using the app
October 23, 2017

This app is amazing. So easy to use and it looks good to boot.

Dandyoffers
United States
7 months using the app