Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, affordability, and seamless integration. It's praised for its intuitive interface, easy setup, and smooth onboarding. The app is particularly beneficial for tracking returns and providing a professional return experience. Even the free version offers a range of features. The customer service team is commended for their prompt responses and efficiency. A demo is also available to help merchants understand its functionality.

April 22, 2021

So far so good - at the set up stage and online chat was good and immediate. Thank you Shahvaz! I will update if anything changes.

Daisy Boho Boutique
United Kingdom
6 months using the app
Edited November 30, 2021

Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return

Omac Shop Usa - Auto Accessories
United States
6 months using the app
Edited December 20, 2021

We recently used it with a return, and it has been ok. I´ve had some doubts about the process, and their customer service has always been fast and efficient.

Neutrall Life
United States
6 months using the app
AfterShip & Automizely replied November 4, 2021

Thanks for your kind words.

Please take your time and check the features & functionality of ReturnsCenter platform.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
ReturnsCenter Team

Edited October 28, 2021

I like how the AfterShip App manages returns, accessibility, support and also the store credit feature.

LUXE FUEGO
United Kingdom
6 months using the app
January 23, 2018

This is a fantastic app! So far we love it. It is a win-win for us and the customer. It saves time and frustration of going back and forth via email or on the phone. Plus, it is user-friendly and customers love that.

Wt St Com
United States
6 months using the app
January 26, 2021

Looks like everything works and is a must have for a clothing store, very happy with the way it works.

Our Little Bears
Canada
6 months using the app
February 19, 2021

Great support so far. I'm just setting things up now and it's good to know I can get the answers I need right away.

FIX LINENS
United States
6 months using the app
September 23, 2022

The app is good,and their support is always in time,it's very helpful for our store.I will recommend this app to others.

Solado EU
Hong Kong SAR
6 months using the app
Edited August 2, 2021

Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.

Mungo & Maud
United Kingdom
6 months using the app
July 16, 2017

Fantastic freebie from AfterShip and a perfect icing on the cake to go alongside AfterShip Shipment tracking app :)

Gogglehunt
Pakistan
6 months using the app