Reviews (2,399)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

April 10, 2017

Good APP! Does the job we needed!

Nemos Miniquad Supplies
Australia
7 months using the app
January 30, 2018

This has a nice interface and is free and helps easily facilitate returns. Returns can be a difficult thing for any business and anything that makes it easier helps. Thanks.

Bicycle Glass Co
United States
7 months using the app
Edited June 23, 2021

"NEW"
Customer service always ready and available, the app is excellent, some things to improve, but still very useful and easy to use. "OLD" Dopo tante ricerche ho trovato quest'app che mi sta dando una mano molto d'aiuto per il business e risparmia tempo per la gestione, anche se il campo della data di scadenza per richiedere il reso è da aggiornare! Il team di support è molto disponibile per qualsiasi chiaramenti

Dressdes
Italy
7 months using the app
October 11, 2017

Awesome App! I Love it! And it`s FREE! Thank you so much Aftership!

Zratedd
United States
7 months using the app
February 15, 2022

Excellent support. Live chat available directly within the app and they were able to help me solve a small issue right away. The interface is very easy to use and the app is well designed.

Top Drawer Furniture
United States
7 months using the app
July 7, 2021

Abhishek from customer service was incredibly helpful and addressed all my questions, great customer service!

avanalifestyle.com
United States
7 months using the app
November 5, 2017

Works great. I like that you can adjust the returns centre to suit your particular type of return.
No complaints so far.
Does what i need it to do and keeps returns easy and clean to use.

Breeze Mobility
Australia
7 months using the app
September 25, 2017

Have not a problem with them yet.

Epicgearcenter
Australia
7 months using the app
August 28, 2017

A must have for an ecommerce store , love the app and everything else about Aftership .

Styor
Australia
7 months using the app
September 29, 2017

Easy installation. Nice interface. Hope I won't need it, but eventually someone will want to return.

My Bed Covers
United States
7 months using the app